At The Play Pool, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

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Who We Are-

The Play Pool is a private aquatic-based program for children, operated by licensed therapists. We are based in Hawaii and provide child-centered water sessions for children with disabilities. 

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What We Collect-

We collect the following types of personal data through our website and services:

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• Contact Information: Parent name, child’s name, email address, phone number

• Booking Details: Selected session type, scheduling preferences

• Health & Safety Information: Relevant developmental, medical, or behavioral notes you voluntarily share to help us tailor our sessions

• Payment Information: Processed securely via Wix Payments or Stripe (we do not store your credit card data)

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How we use your data-

• Schedule and manage sessions

• Match your child with the best-fit instructor

• Communicate with you about your bookings

• Understand your child’s needs for a safer and more personalized experience

• Fulfill administrative and safety requirements

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How we Protect your information-

We are committed to protecting your data using:

• SSL encryption (via Wix’s secure platform)

• Private access to records only by instructors involved in your child’s care

• No sharing of personal information with third parties for marketing purposes

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Parental Consent-

By submitting your child’s information, you acknowledge that you are the legal guardian and consent to us collecting and using that information for the purposes stated.

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Your Rights-

You may:

• Request access to your or your child’s data at any time

• Ask us to delete or correct personal information

• Opt out of any future communication not related to services

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Cookies and Tracking

We may use basic cookies to improve your browsing experience. These do not collect personal information and are only used to help your session and booking flow run smoothly.

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Third Party Tools-

We may use third-party services like:

• Wix Booking & Forms – for scheduling

• Stripe, Apple Pay or Wix Payments – for secure transactions

These platforms have their own privacy policies which we encourage you to review.

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Changes to this Policy-

We may update this Privacy Policy as needed. All updates will be posted on this page with a revised “Effective Date.”